Case Study Chapter 4: Should you use your iPhone for work?

1. What advantage and disadvantage of allowing employees to use their Smartphone for work?

Advantage

a) keeping you organized

- smartphone can function as personal organizer and automatic reminder

b) flexible working

- as  a PDA, we can use our smartphone to take note or review and edit our appointment

c) information at your fingertips

- more services are being made available on smartphone and business can always stay one step ahead of what going on

d) faster communication

web access is quicker than in previously available mobiles, making it easier to access e-mail and information

e) employees using their own smartphone would allow companies to enjoy all of the same benefit of a mobile workforce without spending their own money on these device.

f) made it easier to keep track of each mobile  devise and to roll out software or fixed

Disadvantage

a) security

- smartphone are able to access the internet either through wifi or data package

- the internet access on an insecure network put at risk of identity theft and hack account

b) distraction

- smartphone potentially decrease worker productivity and keep consumer off-task

- smartphone user are often play on the device  during business meeting and seminars rather than focus on the presentation

c) using personal device for business poses difficult problem for the company, inventory management support, integrating mobile device into pre-existing it function and system

2. What people, organization, and technology factor should be addressed when deciding whether to allow employees to use their personal smartphone for work?

 a) people

-if employees are allowed to work with more than one type of mobile device and operating system, companies need an effective way to keep track of all the devices employees are using

- when employees make change to their personal phones, such as switching cellular carriers, changing their phone number or buying a new mobile devices together. company will need to quickly and flexibly ensure that their employees are still able to remain productive

- firm need an efficient inventory management system that keep track of which devices employees are using, where the device is located. whether it is being used, and what software it is requirement

b) technology

- with the variety of phones and operating system available, providing adequate technical support for every employee could be difficult

- a firm software development teams can benefits from having one person specifically focused on ensuring that new application  will be easily usable and useful on smartphone

c) organization

- integrate mobile devices to corporate and it strategy company needs to carefully examine their business process and determine whether or not mobility makes sense for them

3. Allowing employees to use their own smartphone for work will save company money. Do you agree. explain it.

I agree

- it lower cost for the company

- increase resource or information for the task given

- easy to communicate among worker

- develop bureaucratic

-paperless/ green technology

- develop workers knowledge and practice

- save money in communicate with client through video conference.