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Sunday 21 September 2014

12 Points for MAS recovery action plan by KHAZANAH NASIONAL

1.      Team are required to cluster the following 12 principal recovery actions into three (3) change variables:
 Ø  Structural variable
-          A new company will be created. The operations, assets and liabilities of the old MAS will be migrated to the new company by July 1, 2015
-          MAS headquarters and operation will be moved from Subang to KLIA.
-          The operating business model will be reset through a more regionally-focused network, lower cost structure and greater focus on revenue yield management.
-          The new MAS will review and where appropriate supply contracts.
-          An act to facilitate the restructuring of MAS will be enacted while an Aviation Commission will be formed

Ø  Cultural variable
-          Continuous communication and engagement with key stakeholders will be held, including public accountability briefing.
-          Assurance, integrity and safety functions will strengthened.
-          Funding of up to RM6bil will be disbursed in stages, subject to fulfilment of strict conditions.

Ø  HR variable
-          Reskilling and redeployment programmers will be held for MAS staff while new jobs will be created
-          About 6,000 jobs will be cut to right-size the workforce to about 14,000 for the new company
-          Industrial relations and engagement with staff, unions and management will be strengthened.
-          The board of directors and top management, especially the middle management, will strengthened.


2.      Outline how these action are business and turnaround plan may be executed in rebuilding MAS

Khazanah is the new sole owner of MAS has formulated 12-point on restructuring the organization.

Governance and Financial Framework
·         The works, assets & liabilities are will be transfer to NewCo is the immediate action taken by Khazanah to settle things up. MAS is delist with the process is already commenced on 8 August 2014. Then NewCo will take an action to correct the cost and operation structure & workforce with a new benchmark that is even better from the old. Within 3-years of delisting, their target is to return the profit and to relist within 3-5 years. IF the financial condition is achieved, sell-down or partially sell-down of Khazanah’s stake to strategic buyer from private sector will be considered.

·         However, there is always some limitation to something. Up to RM6billion fund will be disburse in separated stages/recovery parts based on the condition. The condition consist is to delist MAS at a cost of RM1.4billion, the restructuring and retrenchment cost amounting up to RM1.6billion and RM3billion capital will be injected progressively to NewCo in 3-years period(2014-2016). Khazanah also has reduced net gearing from 290% to a target of 100%-150%, through debt-to-equity swaps. They also have announced that Kumpulan Wang Persaraan (KWAP) has agreed to swap total up to RM750million of their existing Perpetual Sukuk into ordinary equity.

Operating Business Model

MAS headquarters and operations will be moved from Subang to KLIA

·         MAS is currently an exception among airlines in having its HQ and operations away from its principal home airport. Khazanah Nasional Bhd's latest recovery plan for troubled national carrier, Malaysian Airline Systems Bhd (MAS) will see another RM6 billion of public money pumped in over a period of three years, and about a third of its workforce slashed. Under the plan, MAS will move its headquarters from Subang to Kuala Lumpur International Airport (KLIA). A total restructuring and investment funding of up to RM6 billion has been promised on a staggered basis, consisting of the amount of RM1.4 billion for the de-listing of MAS via the recently announced selective capital reduction exercise, RM1.6 billion set aside for restructuring and retrenchment cost and a progressive injection of RM3 billion into MAS. This will allow MAS to consolidate its operations, improve working conditions and signify a new beginning under New MAS


The operating business model will be reset through a more regionally-focused network, lower cost structure and greater focus emphasis on revenue yield management

·         MAS, both OldCo and subsequently NewCo as the operating airline entity will continue to rationalise the network to be principally regionally-focused, with strong global connectivity through MAS one world alliance and other code-share partners. The set-up of NewCo would allow the company to reduce the operational headcount by proper workforce planning and break apart the strong union. We believe fair compensations like voluntary separation scheme (VSS) will also be offered to MAS employees. Also, the NewCo will honour all properly benchmarked contracts, implying that unfair practices to MAS disadvantage will be renegotiated. The migration to NewCo, with its strong funding conditionality imposed, is envisaged to result in a lower cost structure based on industry benchmarks and work practices, with savings principally coming from improved supply contracts and labor practices.


Strengthening of the assurance, integrity and safety functions
·         Another condition of the MAS Recovery Plan will be the strengthening of key control and operational systems
·         These include, inter alia, the creation of a Governance & Ethics Board Committee and a voluntary Enhanced IATA Operational Safety Audit
Review and, where appropriate, renegotiate supply contracts
·         It is intended that New MAS will honor all properly benchmarked contracts under OldCo
·         The migration to NewCo will nonetheless provide an opportunity for New MAS to reset and renegotiate supply and other contracts, based on market norms and benchmarks

Leadership and Human Capital
Reskilling and redeployment programmers will be held for MAS staff while new jobs will be created.
·         Khazanah is the strategic investment fund of the Government of Malaysia entrusted to hold and manage the commercial assets of the Government and to undertake strategic investments. So, Khazanah will invest in a Corporate Reskilling Centre, to be located in the Subang area, specifically to address the reskilling of the appropriate MAS staff who do not migrate to the new company. MAS and Khazanah envisage that this will involve a reskilling and redeployment program and the active creation of new jobs.MAS held this reskilling and redeployment program to improve the employees personal skills and improve the quality of service to the customers. In addition, MAS and Khazanah are committed to helping each exiting employee to minimizing the negative impact to their livelihoods and quality of life. Besides that, to appropriate financial compensation, Memorandum of Understanding (MOUs) have been signed with Scicom (MSC) Berhad and Sutherland Global Services. Scicom (MSC) Berhad  is a Malaysian listed company to provide a structured pathway to employment for up to 2,000 transitioning MAS employees. This will be done by providing a customized and certified reskilling training programme, couple with job placement in Scicom, Malaysian companies and multinationals.B
About 6,000 jobs will be cut to right size the workforce to about 14,000 for the new company.
·         The MAS cannot afford too much employees. However, the MAS should re- selection the existing employees in the organization. The employee with the best performance and high experience will be stay in the company, but the MAS will cut for those employees not perform well or send to the new company. In addition, this strategy can help the MAS to reduce the cost on the staff’s salary. Besides that, Khazanah is nonetheless committed to ensuring that the process of transfer, migration and separation is conducted with the utmost care, fairness and due process.

Strengthen industrial relations and internal alignment

·         In addition, all this plan for MAS recovery included thing like improved industrial relation and be better than before. Maybe we can create new system that affect the strengthening of industrial relation
·         For internal element, we can perform new standard operation procedure (SOP) or set new key performance indicator (KPI) for all staff to achieve and gain motivation to achieve company goal

Reskilling, job creation and redeployment
·         Khazanah will invest in a Corporate Reskilling Centre, to be located in the Subang area, specifically to address the reskilling of the appropriate MAS staff who do not migrate to NewCo
·         We envisage that this will involve a reskilling and redeployment program and the active creation of new jobs
·         MAS and Khazanah are committed to helping each exiting employee – minimising the negative impact to their livelihoods and quality of life. In addition to appropriate financial compensation, MOUs have been signed with:
·         Scicom (MSC) Berhad (“Scicom”), a Malaysian listed company to provide a structured pathway to employment for up to 2,000 transitioning MAS employees. This will be done by providing a customised and certified reskilling training programme, coupled with job placement in Scicom, Malaysian companies and multinationals
·         Sutherland Global Services, a global business process and technology management services company with operations in Malaysia, to train and employ up to 1,500 exiting MAS employees in operations processing.

Regulatory and Enabling Environment
Appropriate Government support on key initiatives
·         After the approval of Parliament, the enactment of appropriate enabling legislation including a standalone Act specific to MAS with a limited period to facilitate the restructuring in a comprehensive and timely manner and the establishment of an Aviation Commission.
·         The Government is wholeheartedly committed to the restructuring and is prepared to support key areas including the enactment of a standalone Act specific to MAS, with a finite period the “MAS Act” to facilitate the restructuring in a comprehensive, timely and holistic manner. Next, the establishment of an “Aviation Commission” with regulatory capabilities to develop the aviation industry, which, in Khazanah’s view, would benefit consumers and industry players. An “Aviation Commission”, if established, would bring Malaysia in line with international best practice, including with countries such as Australia, Ireland, the UK and the U.S., where their key features including promoting the development of the sector through a more regulated structure where growth of tourism and business is appropriately balanced; protecting consumers through transparent, easily comprehensible reporting of fares, service levels, and passenger rights; arbitrating disputes between industry players; managing developmental air routes (i.e., those that are not commercially viable) through a competitive bidding process similar to the “Essential Air Services” programme in the U.S. or similar arrangements in China and Indonesia.

Continuous communication and stakeholder engagement
·         Regular communications and engagement with key external stakeholders and periodic public accountability briefings will be implement. Given the scale and scope of the restructuring, it will be critical for MAS to have the right enablers in place and primarily in the form of public support and engagement. As a result, MAS will be proactive in communicating to its stakeholders through means including, but not limited to, public accountability sessions, detailed reports (e.g., releasing an annual report despite delisting), and continuous engagement with the press and public.

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REFERENCES;

 https://www.google.com.my/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0CBwQFjAA&url=http%3A%2F%2Fwww.khazanah.com.my%2Fdocs%2FRebuilding%2520a%2520National%2520Icon-The%2520MAS%2520Recovery%2520Plan.pdf&ei=TuUeVKCYCNSIuATN94HICQ&usg=AFQjCNEBOjbW0_pseFMxUd_EMdVmtbi2oA&sig2=_9KZIgXdFDaTWV_S16El-g&bvm=bv.75775273,d.c2E